Esko Lehtme
Esko Lehtme
SEB Baltic
Buy Now Friction Points. Patterns & gaps in the Baltic e-commere.
In his presentation, Esko will share practical insights from a comprehensive study of 70+ Baltic e-commerce platforms, helping businesses identify usability and accessibility factors that significantly impact conversion and retention rates in digital experiences.
Let's review inclusive design principles that enhance usability and build your competitive advantage.
Esko Lehtme is the design lead at SEB Baltic, where he integrates customer-centric design practices into product development. Drawing on business acumen and design expertise, he bridges the gap between customer satisfaction metrics and business value creation. Esko has systematically refined design processes across the organization, enabling teams to focus more effectively on value-adding activities. His approach emphasizes data-driven decision-making.
Buy Now Friction Points. Patterns & gaps in the Baltic e-commere.
In his presentation, Esko will share practical insights from a comprehensive study of 70+ Baltic e-commerce platforms, helping businesses identify usability and accessibility factors that significantly impact conversion and retention rates in digital experiences.
Let's review inclusive design principles that enhance usability and build your competitive advantage.
Esko Lehtme is the design lead at SEB Baltic, where he integrates customer-centric design practices into product development. Drawing on business acumen and design expertise, he bridges the gap between customer satisfaction metrics and business value creation. Esko has systematically refined design processes across the organization, enabling teams to focus more effectively on value-adding activities. His approach emphasizes data-driven decision-making.