Martynas Dainys serves as Senior IT Service Manager at Surfshark, leading VPN infrastructure that protects millions of users worldwide.

With over 4 years managing complex cybersecurity systems, he has driven technical strategy for large-scale VPN services, optimised distributed infrastructure performance, and led cross-functional teams to achieve service excellence. His immersion in cybersecurity culture and hands-on experience building security products at scale provides unique insight into bridging the critical gap between technical security implementation and its real-world impact on customer behaviour, trust, and business outcomes.